Privacy Policy at Fortunica Casino

This policy explains what personal data we collect at fortunica-aud.com, why we collect it, how long we keep it and the choices you have. It applies to every account holder and visitor using our services from Australia.

Data We Collect From You

Categories of personal data

We collect only the data we need to run a licensed casino: to open and verify your account, process your payments, meet our legal obligations and keep our site safe. You give most of it to us directly when you register or play; a smaller part comes from your device and your activity on our site.

• Identity data: full name, date of birth, email address, phone number, residential address, country of residence
• Verification documents: passport, driver licence or other government ID, proof of address, proof of payment method
• Transaction data: deposits, withdrawals, bonuses claimed, wagering history, wallet balances in AUD, USD, EUR, BTC, ETH or USDT
• Technical data: IP address, device type, operating system, browser, cookies and similar identifiers
• Gameplay behaviour: games played, bets placed, win and loss history, session times, loyalty points earned
• Marketing preferences: whether you opted in to promotional emails or SMS, and which channels you chose

How We Use Your Data

We process your data for seven core purposes. Each has a legal basis, which we set out in the next section, and none of your data is sold to anyone.

• Creating and managing your player account at fortunica-aud.com
• Verifying your identity and age under our KYC requirements before your first withdrawal
• Processing deposits and withdrawals, including crypto payouts within 1 hour
• Preventing fraud, money laundering, bonus abuse and multi-accounting
• Monitoring play for responsible-gambling indicators, such as chasing losses or sudden deposit spikes
• Sending you marketing messages where you have consented, including bonus offers and tournament news
• Meeting legal, regulatory and auditing obligations tied to our Curaçao licence (OGL/2025/0456/0987)

Why the Law Lets Us

Our legal bases for processing

Contract: we process identity, account and transaction data to perform the agreement between you and us. Without it we cannot hold your funds or let you play.

Legal obligation: verification documents, transaction records and suspicious-activity reports are required by anti-money-laundering and licensing law, so we cannot delete them on request while the obligation stands.

Legitimate interest: we use technical data, gameplay behaviour and security logs to prevent fraud, keep the platform stable and improve our games. We weigh this interest against your rights and restrict it to what is necessary.

Consent: marketing messages, promotional SMS and non-essential cookies run only on your consent. You can withdraw it at any time, and we stop that processing immediately.

How Long We Keep It

We hold each category of data only as long as we need it. Transaction and verification records carry a regulatory minimum of 5 years from your last activity; marketing data disappears the moment you opt out or ask us to delete it.